Frequently asked questions

StreetWiFi is a connectivity service that uses WiFi access points installed on home routers and public WiFi access points to offer affordable internet to anyone who wants to be connected. Its main goal is to democratize connectivity in Latin America.

StreetWiFi runs on top of the ISPs’ (Internet Service Providers) existing networks. The StreetWiFi network radiates from all of the ISP’s customers so that anyone within range can connect. WiFi coverage is also reinforced in denser areas with public access points.

It currently operates officially in Paraguay and Argentina, and will soon expand its coverage to the rest of Latin America.

StreetWiFi is at Balmoral 309, Las Condes, Santiago, Chile. Contact: hola@streetwifi.cl · +56 9 4429 9020.

It has an active network of more than 25,000 access points. The network is growing constantly and is spread across the main metropolitan areas of Paraguay and Argentina.

Mainly through its integrated coverage. While a mall’s or municipality’s network only works at its own venue or locality, StreetWiFi lets all those networks operate together. When a venue offers StreetWiFi, it provides connectivity on its premises and also across the thousands of access points of the global network.

Search for available WiFi networks in your device settings and select the network named "StreetWiFi". A captive portal will open automatically: follow the on-screen instructions to sign up or log in. The portal offers a free option of 15 or more minutes per day, and lets you buy an extended data plan. Optionally, you can enter an access code to enable an extended data plan if your local ISP provided one.

StreetWiFi is free for everyone for 15 or more minutes per day. To connect for longer or for a given amount of data, you can buy data packages at affordable prices. The free and paid service is fully available in Paraguay and Argentina.

Average speed ranges from 20 Mbps to 50 Mbps. Actual speed depends on how close you are to the access point and on the technical conditions of the area.

Yes. StreetWiFi implements security measures to maximize the protection of its users’ connections. Since the service runs on the local internet providers’ network, using it is as safe as using the home WiFi provided by the ISP.

Technical browsing data is not linked to individuals. The system only records connected devices and, in some cases, email addresses. Personal data is held by the entity that charges for the service (usually the local ISP), which must comply with the data protection laws of its country.

No app is needed: it is used directly from the device’s WiFi settings through a captive portal, for a quick connection without downloading anything first.

No. The service runs on the spare capacity of the access point and the physical link. If a customer has 50 MB contracted, since the fiber or cable link has a greater total capacity, StreetWiFi runs on that spare capacity without touching or reducing the 50 MB contracted.

Absolutely not. Both networks are fully isolated at the software level through virtual networks (VLANs), guaranteeing the privacy and security of your home network.

Yes. Residential customers of partner ISPs usually receive benefits such as extended data packages, faster browsing on the street or exclusive discounts on premium plans. Check the specific terms with your provider.

Contact our sales team to assess your network’s compatibility and sign the strategic partnership agreement. In Chile: hola@streetwifi.cl · +56 9 4429 9020.

A mixed commercial model is used, with a fixed component and a fair revenue-share scheme. The ISP receives a direct percentage of every package sold within the coverage area of its residential and public nodes.

Access to a real-time analytics dashboard showing total traffic consumption, number of concurrent unique users, peak browsing hours and node health and availability.

Yes. The platform natively supports full co-branding: logos, brand colors, informational videos, surveys and advertising campaigns from the ISP or third-party advertisers.

Yes. We offer a full white-label option for large-scale operators who want to position and sell the network exclusively under their own brand.

Although our main focus is partnering with ISPs, we have dedicated collaboration plans for municipalities, local governments and large corporate groups.

Yes. Small businesses can sign up for SME plans that include the base hardware and let them add value for their customers by handing out digital connection vouchers.